Our IT Support Technicians provide efficient and effective problem identification and resolution for our customers . This includes answering questions, providing advice, troubleshooting, and assisting users in solving technology related problems. Our technicians are able to provide service to our customers 24/7 365 days a year.
DatamanUSA;’s service include hardware, software, desktop, and shared infrastructure, voice and data networks, servers, mobile devices and tablets, and fixed telephone systems. Our support teams have been solely responsible for our customers systems and network administration functions. Our support technicians are able to respond quickly to our customer’s service requests.
As an extension of your team, our IT Support Technicians and Service Desk Technicians solve issues from complex projects to the simplest of user questions - and every emergency in between - involving:
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Networks
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PC’s, Monitors, Laptops, Tablets
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Printers & Scanners
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Audio/Visual equipment
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Servers
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Backups
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Firewalls, Routers, Switches
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VPN and Remote Desktop
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Office Products
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Unique Customer and Airport-Specific Applications
